Social and Community Dimension
The company is committed to "Creating opportunities for society to grow together sustainably," aiming to support sustainable development by addressing the needs of local communities and society at large.
To this end, the company has developed a social and community investment strategy that aligns with its business direction, organizational budget, and community needs. A key policy encourages employee volunteerism and teamwork, fostering a spirit of collaboration in both internal and external initiatives. These efforts are guided by a shared goal of accumulating “goodness hours” across the organization.
Performance Highlights 2024
Total number of hours work
Average employee training hours
Percentage increase in customer satisfaction scores
No complaints from the community or society
Total financial contribution to community/social development projects or activities
Visits within the company
Total number of lost time injury incidents by employees
Total number of employees that fatalities as a result of work-related injury
Customer Responsibility
Relationship Management and Customer Responsibility
The company has a policy requiring employees to treat all business partners and/or creditors fairly, honestly, and without exploitation, while prioritizing the company's best interests. The foundation of such interactions is mutual fairness in returns and benefits. Employees must avoid situations that may lead to conflicts of interest, and any negotiations or problem-solving must be based on sound business relationships.
Health and Safety
Occupational Health and Safety
The company is committed to becoming a Zero Accident organization, prioritizing the safety of employees as well as external personnel working within its facilities. Comprehensive risk assessments are conducted to establish appropriate safety measures, which are continuously improved and developed to enhance occupational health and safety within the workplace.
Occupational health and safety is considered one of the most critical aspects of the company’s operations. Inadequate safety management can lead to production disruptions and negatively affect stakeholders across the entire supply chain.
Human Rights and Community
Human Resource Management
The company regards human resources as its most valuable asset, surpassing all other management resources. Therefore, all employees receive systematic and continuous training to enhance their knowledge, skills, attitudes, and work capabilities, ensuring effective performance and supporting long-term career development.
Human Rights and Labor Practices
The company has declared its commitment to adopting Good Labor Practices (GLP) and was officially recognized for its efforts by the Department of Labor Protection and Welfare, Ministry of Labor, in 2021. The company places great importance on respecting human rights, which are fundamental to ethical work and coexistence. It is committed to treating all employees and stakeholders equally and without discrimination, in accordance with legal standards and international treaties to which each country is bound. To ensure that the company’s business operations remain free from human rights violations, the Board of Directors has established human rights guidelines to prevent such violations in all business activities.
Community and Social Engagement
"Creating opportunities for society to grow together sustainably" the company encourages employees to propose initiatives that contribute to the development of communities, society, or even their own hometowns. In addition to promoting good deeds among all employees, the company emphasizes building partnerships with educational institutions to support both organizational operations and the institutions themselves. This includes advancing professional standards and specialized skills in the automotive industry, as well as preparing students for careers in the sector. These efforts aim to meet workforce demands and critical skill needs, while supporting Sustainable Development Goals (SDGs) related to inclusive education and innovation in the industrial sector.
Stakeholder Engagement
To ensure business success and alignment with both the company’s mission and its commitments to stakeholders, the company goes beyond merely collecting feedback and suggestions. It has implemented communication mechanisms and response strategies to address stakeholder expectations as part of its sustainability operations. Additionally, the company has enhanced its information disclosure practices. Over the past year, various activities have been carried out to engage with stakeholders and respond to the specific expectations of each group.